Veteran services

Jana Moser Moore appointed Director of Veterans Services Office | VTX

Janette “Jana” Moser Moore, Assistant Director of Student Services for Virginia Tech Language and Culture Institute, was appointed director of the university Veterans Services Bureau (OVS).

In his new position, Moore provides oversight and leadership for OVS and the Veterans Resource Center (VetZone). Veterans and military-related students work with OVS for certification of veteran educational benefits and to connect with the financial, academic, and social resources needed for a successful transition to and through their curriculum at Virginia Tech.

“I’m thrilled to be with the Office of Veterans Services now,” Moore said. “The population we serve is a diverse mix of veterans, reservists, National Guard, active duty students and dependent students. Their overall goals and support needs are very similar, but they come from different backgrounds.

“Services and support for them require recognition of these varied experiences and perspectives. I look forward to working with these students to maximize their Virginia Tech experience.

Reporting to the Associate Vice Provost for Student Success Initiatives, Kimberly Smith, Moore serves as an advocate and works collaboratively with several other offices on and off campus to facilitate student transition, enrollment and academic success.

“Jana brings a wealth of knowledge and experience to the leadership of the Office of Veterans Services,” Smith said. “She is passionate about bridging the student experience between higher education and the military. Jana will be an integral part of our team as we work together to ensure a successful college transition for veterans and military-related students.

Moore began his professional career in military education, teaching enlisted personnel skills to improve test scores to aid them in their goal of changing their military occupational specialty. While stationed with her husband in Germany, she also taught a basic skills class in German language and culture to incoming soldiers.

“By helping the military with their training, I learned a lot about how the military works,” Moore said. “It was such a pleasure to watch them achieve their goals while working, expanding and juggling school and family.”

Moore then moved on to academic advising and policy work with institutions of higher learning located in Fort Bragg. His professional experience later expanded to encompass management, Servicemembers Opportunity College (SOC) compliance, Federal Tuition Assistance reporting, GI Bill, policy writing, and registrar responsibilities.

Moore received a bachelor’s degree from the University of Southern Mississippi and a master’s degree in education from the University of Oklahoma. She has over 20 years of experience in higher education, including policy and regulation, academic advising, staff training and supervision.

Written by Chenaye Blankenship